As the name suggests, the Collector’s Edition ofStarfieldis an elaborate package for those who wanted more than just the Bethesda game. For $299.99, the bundle notably comes with a Steelbook display case, a patch with the Constellation logo, and a watch with its own custom case. However, some fans are now experiencing issues with the watch specifically, just one month after receiving it.
First spotted byThe Gamer, a post on Reddit from user Tovrin says their collectibleStarfieldwatch is now “dead”. They go on to say that, after leaving it on charge, the item is no longer functional. Upon initially contacting Bethesda support about this, the initial response wasn’t quite so helpful. However, after the post went live, a representative for Bethesda reached out regarding the issue.
Others in the thread chimed in with issues they’ve had with the watch. User AedarSIVA says their watch died within a week, adding that “the software seemingly bricked itself”. User UncompletedJute said their watch “died after four days,” and they’re still waiting on a replacement. Others, like user Pulse_Attack, notes that their watch simply had dead pixels. They stated that they’ve since received a replacement
While many testimonials here veer towards the negative side, some have reported positive experiences with the gadget. In response to another comment, user NoVanNoLife explains “I wear mine everyday to work and it’s still working fine. Only charge it maybe twice a week and never leave it overnight, it’s quick to get fully charged even from nearly empty.”
Not just on Reddit, either
People outside that Reddit thread have also noticed defects with theStarfieldmemorabilia. Over on Twitter/X,@GameLogIQsaid theirs froze up and won’t respond. Additionally user@EtanUntouchablereached out to Bethesda support after their watch stopped working “after 4 full charges.”
Hi there! We can see your latest response was received and is currently awaiting further review. An agent will be with you as soon as possible. We are currently dealing with increased volume, so wait times may be a bit longer than usual. Thanks for your patience.
Support did reply, asking for further details. When provided with them, Bethesda assured @EtanUntouchable that an “agent will be with [them] as soon as possible.”
The post goes on to say that the company is currently “dealing with increased volume, so wait times may be a bit longer than usual”. We don’t know if watch-related issues are holding up the support team, or if the company is busy in general.
Since we only have user testimonial to go off of, we can’t say how far this issue goes. It’s possible thatStarfieldowners with a defective watch are simply more vocal than those with watches that work just fine. Hopefully, Bethesda will be able to offer a suitable solution to those negatively affected soon.
